"How long does it take to process my order?"We usually need 5 business days to build your modules and ship. Large orders might yield a longer processing time.
"Do you offer a warranty on your products?"
All our modules are covered by a two-year warranty on parts and labour. The customer is responsible for all shipping charges. However, if the unit fails within 30 days of purchase, we will cover shipping costs to replace the unit.
"What shipping carrier do you use?"
To ensure you receive the best shipping rates, we only ship via Canada Post.
"Will my order be subject to customs charges?"
Your package may be subject to import taxes and customs duties imposed by your country. We suggest you check with your local customs agency.